At Cafe Therapy we are committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service to you.

What personal data we collect and why

Information collected directly from you

When you give us your personal data directly, for example, we collect your name, telephone number and email address when you fill in our contact or subscription forms.

We use this data for contacting you and corresponding with you relating to your interest in or purchase of our services, keeping you informed and sending you news about Cafe Therapy offers and events.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user details to help detect spam.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Analytics

When someone visits www.cafetherapy.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images etc.) from other websites. This content behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Cafe Therapy may disclose your personal information to its agents or sub-contractors for the purposes identified in this Privacy Policy. Any appointed agent or sub-contractor will be obliged to use that personal information in accordance with the terms of this Privacy Policy.

How long we retain your data

For as long as we have reasonable need, for purposes such as managing our relationship with you, or for administrative, legal or security purposes.

If you leave a comment on the site, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Other rights under data protection laws

  • The right to be informed about the processing of your personal information.
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information made complete.
  • The right to object to processing of your personal information.
  • The right to have your personal information erased.
  • The right to request access to your personal information and to obtain information about how we process it.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

We take reasonable precautions to prevent the loss, misuse or alteration of your personal information.

Your data is held in a password-protected file on a secure server.

Changes to this Privacy Policy

Cafe Therapy may update this Privacy Policy by posting a new version on this website.

The latest update to our Privacy Policy took place on 22.06.2018.

Who to contact if you want to access, correct or erase your data

Please email admin@cafetherapy.co.uk